Q: How do I cancel my membership?

A: To manage your account or find out your login information, go to our Support Site here

If you can't find it there, drop our support team an e-mail and they will help you. Tell us as much info as you can in the email - what you think your ID and Password are.

Q: I lost my password! How do I get it again?

A: To manage your account or find out your login information, go to our Support Site here

If you can't find it there, drop me an e-mail and I will reset your password. Tell me as much info as you can - what you think your ID and Password are if you have any idea.

Q: The site looks different! What the heck is going on here?

A: The site is undergoing a transformation in stages. Hopefully you will like it! I'm trying to make it a better value as well as easier to navigate and more pleasing to the eye. It will be broken down into more sections, and those sections will be more easily searchable by sub-categories of content. In the very near future the site will be searchable by model. Please bear with me while these changes are made.

Q: What happened to the VIP Area?

A: I decided that everybody that joins the site deserves the same level of access. Everybody now has access to ALL of the content on the site - the stuff that used to be in the VIP Area and the regular area. The site will still have 3 updates per week and everyone will be able to see them. The 3, 6 and 12 month prices have stayed the same and the monthly prices have been increased slightly. Find your old VIP Area favorites broken out here but they are now blended in with the rest of the content.

Q: Something funky happened when I signed up and I wasn't able to choose an ID and Password. What do I do?

A: Just drop our support team an e-mail and they will help you. Tell us as much info as you can in the email - what you think your ID and Password are.

Q: My ID and Password isn't working. Why?

A: Your ID and Password are case-sensitive. This is the most common reason why people have trouble entering the site. Be sure to enter them EXACTLY as they are listed on your e-mail confirmation you got when you signed up. The site is protected by ProxyPass against fraud and password hacking. If you have shared your password with ANYONE and they are using it, you WILL be blocked from the site. If you are getting a ProxyPass Blocked Error, please e-mail me to get it worked out.

Q: How often is MyFriendsFeet.com updated?

A: There is a new photo posted almost everyday on the daily photo page. New videos & photosets of feet, socks and tickling are posted 3 times every week. Stories are updated frequently - usually every month. New Contributor Photos and Classified Ads are placed almost every day as well. There's always something new to see!

Q: I'm having trouble viewing the videoclips. What am I doing wrong?

A: You need to have Quicktime or Windows Media installed to view the clips. They are the standard software for internet movies. The newer video clips are also in Windows Media Format, but I recommend using Quicktime for the best quality clips. Download it for free here, or get the latest version.

Q: Does MFF work with Apple Products & Android devices?

A: The site works great with iPhones and iPads. If you are having trouble viewing the Quicktime videos on an iPad just perform a reset on your device by holding down the 'Home' button and the 'Top' button until the iPad restarts. That usually does the trick. At this time our videos don't play on Android devices, but we do plan to update our videos in the future.

Q: I can't find my question or problem here? Who should I contact?

A: Contact us directly with your question and we will help you as best we can.